Contact Us

Track Your Order

Want to know where your order is? It's simple! Just visit https://www.17track.net/en and enter your tracking number. You'll be able to see the real-time progress of your package as it makes its way to you.

For Other Inquiries

Check Our FAQ Help Center First

Before reaching out to us, take a moment to browse through our FAQ Help Center. It's packed with answers to a wide range of common questions, covering everything from order placement and tracking to product details and return policies. There's a good chance you'll find the information you need right there.

Use the Contact Form

If you can't find what you're looking for in the FAQ section, don't hesitate to fill out the contact form below. Our team is always ready to assist you and will get back to you as soon as possible.

Office Hours and Email Response

Our office is open from 9 am to 5 pm EST, Monday through Friday. We strive to respond to most emails within one business day. However, if you don't hear back from us within that timeframe, please don't worry! Sometimes, our emails can get lost in your spam or junk folder. So, be sure to check those folders just in case.

A Word on Patience

We know you're eager to get a response, and we're working hard to provide you with the best possible service. But please be patient. We're doing everything we can to reply to you as quickly as we can. Sending multiple emails in a short period might actually slow down our response time, as it increases the volume of messages we need to manage.

Get in Touch 

If you have any other questions or concerns, feel free to reach out to us directly at support@cleargae.com.  TEL:+1 510 751 0316 

We're here to help and ensure that your experience with Cleargae is smooth and enjoyable.